Frequently Asked Questions

  • What is the difference between SmartCast and other broadcast equipment vendors?

    SmartCast is a managed service provider and does not sell equipment. SmartCast only provides services and on a monthly fee basis.
  • What do I need to prepare for SmartCast to run the TV channel playout operation?

    You only need to prepare your video and audio content which SmartCast ingests by an automated process.

  • What is the 'OPEX model' and why is it an advantage to the content provider?

    OPEX means operational expenditure model and the content provider doesn't need to invest a huge amount of money in equipment and manpower to maintain the playout operation. It also makes the budget planning more easy.

  • Does the playout package include all 4 services?

    Each service can be provided as an independent service and also can be integrated as a system solution.

    The main Playout package includes all software, hardware, 24 x 7 NOC monitoring, storage, scheduling software, MAM web portal and video playout server. Other services are optional services at an additional monthly fee.

  • What is the difference between SmartPlayout, SmartEdge, SmartMediaNet and SmartOTT?

    SmartPlayout sits at the main transmission site and provides full function video playout which includes 1,500 hours storage, SmartPlan scheduling software, Media Asset Management web portal, 24 x 7 NOC monitoring and firewall protection.

    SmartEdge is the mirrored playout of the main playout and automatically copies content from the main storage to the other affiliated platforms. SmartEdge also facilitates the programme insertion for channel localisation or censorship purpose and ad-insertion via cue tone or IP trigger. SmartEdge has 400 hours storage and has the ability to burn-in local language subtitles and inserts multi-audio.

    SmartMediaNet is a reliable video transport stream transfer from Point A to Point B over the public internet. It can be used as video contribution from source to transmission or as content distribution to an affiliated network.

    SmartOTT is the new media platform that provides value-added services to generate IPTV, mobile TV- and VOD to maximise revenue potential. SmartCast also has IOS, Android and Windows Mobile APPs and provides support to channel customers to develop their own mobile APP.

  • Can you give me some examples on SmartCast deployment?

    Transmission partners: for partners who are not specialised in playout business, SmartCast is a perfect fit for them as SmartCast’s service is the key enabler to sell their services, i.e. satellite transponders. SmartCast’s OPEX model helps the partner to close the deal and start the business right away.

    Content provider / TV channel operator : Now TV channel operators can deploy a channel or a bouquet of channels anywhere in the world by engaging SmartCast’s service. SmartCast simple sends over the equipment to affiliates and in 2-4 weeks, the TV channel can be operational. Also the OPEX model helps the content providers and TV operators to formulate a business plan and breakeven more easily.

  • Can I run a test on SmartMediaNet?

    We need a windows PC or laptop on both sides with TeamViewer software that enables us to access from the signal source (Point A) and the transmission point (Point B). We may need in addition one UDP port to be opened by the local admin. That will enable us to do a 48 hour test of transferring video dummy data.

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MUNICH HQ

SmartCast GmbH
Beta-Straße 7
85774 Munich-Unterföhring
Germany


Phone:
+49 89 411 144 0
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LONDON

SmartCast at MX1
Unit 3, Victoria Road Industrial Estate, Victoria Road,
London W3 6UU
United Kingdom

Phone:
+44 20 3677 5433

HONG KONG

SmartCast Asia Ltd.
Level 23, One Island East
18 Westlands Road Quarry Bay
Hong Kong

Phone:
+852 5808 2962
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BANGKOK

MX1 (Thailand) Ltd.
7th fl., 112/4, Mobicom T.
Naradhiwasnakarin Road
Thungmahamek, Sathorn
Bangkok 10120
Thailand

Phone:
+66 2 402 8274
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JAKARTA

PT SmartCast Indonesia
22nd Floor, Prudential Ctr.
Kota Kasablanka, Jl. Casablanca Raya Kav 88
Jakarta 12870
Indonesia

Phone:
+62 21 2993 8466
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PRINCETON

SmartCast at SES
4 Research Way
Princeton
NJ 08540-6684
USA

Phone:
+1 609 375 0016
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SEOUL

MX1 Korea Ltd.
Room 506, 5F, Excon Venture Tower 3, Eunhaeng-ro, Yeongdeungpo-gu
Seoul, Korea

Phone:
+82 70 4784 4026
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SINGAPORE

SmartCast at SES
501 Orchard Road
#18-00 Wheelock Place
238880 Singapore
Singapore

Phone:
+65 3159 0366
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JOHANNESBURG

SmartCast at SES
Block E the Pivot Montecasino Blvd Fourways
Johannesburg 2191
South Africa

Phone:
+27 10 500 9200
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MUMBAI

MX1 India Pvt Ltd
( in formation )
Idea Square Business Centre - Opp. RBL Bank
Off New Link Road
Andheri West
Mumbai 400052, INDIA
Phone:
+91 932 448 393 0
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